Refund policy

Return and Refund Policy

Last updated: October 31, 2026

Returns and Cancellations

At Mialur Boutique, we want you to shop with confidence. If something isn't quite right with your purchase, we're happy to help with a return.

To qualify for a return, merchandise must be in its original condition: unworn, unwashed, unused except for reasonable try-on, with original tags attached and original packaging where applicable. Items must be free of stains, makeup, deodorant marks, perfume, odors, pet hair, or other signs of wear.

Orders Delivered Within the United States

You may request a return within 30 days of delivery, unless applicable law provides additional rights. Return shipping is free for eligible returns, and we will provide a prepaid return label.

Items designated Final Sale are not eligible for return, except as required by applicable law.

Orders Delivered Outside the United States

You may request a return within 30 days of delivery, subject to applicable consumer protection laws. Please contact Mialur before shipping your return to receive instructions. Prepaid return labels are not provided for international returns unless otherwise required by law.

Items designated Final Sale are not eligible for return, except as required by applicable law.

Order Cancellations and Modifications

We understand that plans can change! If you need to cancel or modify your order, please contact us at info@mialur.com as soon as possible, and we'll do our best to accommodate your request.

Once an order has been fulfilled, cancellations or modifications may no longer be possible. However, you're always welcome to reach out to Mialur, and we'll be happy to check whether your order can still be canceled or adjusted. Please understand that we cannot guarantee or honor every request.

If your order cannot be canceled, you may still request a return after delivery, subject to our return eligibility requirements and applicable law.

How to Start a Return

Email info@mialur.com within 30 days of delivery with your order number and the item(s) you wish to return.

Once approved, we will provide return instructions and, for eligible U.S. returns, a prepaid shipping label. Approved returns must be shipped within 7 days of receiving return instructions, unless otherwise specified or required by law.

Returns sent without prior authorization may not be accepted, except where applicable law provides otherwise.

Damages and Issues

Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact info@mialur.com as soon as possible with your order number, a description of the issue, and photos if available.

We will review your concern and work to resolve it in accordance with applicable law.

Exceptions and Non-Returnable Items

The following items are generally not eligible for return:

Merchandise clearly marked Final Sale or Clearance
Gift cards
Swimwear missing original hygiene liners or tags
Intimate apparel or hygiene-sensitive items designated non-returnable before purchase
Items showing signs of wear, washing, alterations, stains, odors, or damage beyond reasonable inspection or try-on

Mialur Active: Activewear may be tried on for fit but must be unworn beyond try-on, unwashed, and returned in its original condition with all tags attached.

These exclusions do not limit applicable consumer rights for defective, damaged, or incorrectly described merchandise. Contact us if you have questions about an item's eligibility.

Exchanges

Need a different size or style? Contact info@mialur.com to discuss exchange options, subject to product availability.

If a direct exchange is unavailable, you may return an eligible item and place a new order for your preferred size or style.

Refunds

Once your return is received and inspected, we will notify you of its approval status. Approved refunds will be issued to your original payment method, unless otherwise agreed or required by law.

Original shipping charges are generally nonrefundable for standard returns, except where applicable law requires otherwise. Please allow additional processing time for your bank or payment provider to post the refund.

If your approved refund has not appeared within a reasonable period, contact info@mialur.com.

This policy does not limit your rights under applicable consumer protection laws, including those relating to defective, incorrectly described, or undelivered merchandise.